I learned a lot of things at the summit, from the esoteric to the remarkably practical. Running the gamut of this range was John's talk, Zen and the Art of Deliverables (pdf)

On the practical side, he said "To do a good site map, I need four days of hard thinking and a day to draw it out. I can't always convince the project manager to give me four days to think, but I can often convince people it takes five days to make a site map."

hmm....

John provided a wonderfully refreshing look at IA. There was much starting points for good thinking and creative approaches to results based IA.

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