Navigational Systems Defined by Customer Experience nice case study from a user-centered project.
Rashmi brings math to the magic of personasfrom Rashmi Sinha's Weblog: Creating personas for information-rich websites "Cooper's suggested for... Oct 18, 2002
i like mikeOne of the ways beginners (and experts) are mostly likely to blow... Jul 05, 2002
playSubAverage's persona parody actually turned out a useful persona. Funny old world.... Jun 17, 2002
personas as a cold showerI really adore this article: Boxes and Arrows: Taking the "you" out... Mar 28, 2002
finally Mar 12, 2002
frustrationElan points to a collection of papers on how computers can adapt... Mar 07, 2002
