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After reading User Interface Engineering -- "The Customer Sieve" Article I thought again about the idea of mapping customer losses across a site mpa, a la Tufte's beloved Napolean's March. I tried looking for the "Ask E.T." comment where someone suggested it but was unsucessful. Maybe I dreamed it....
Still. Kewl!
I suggested this to the WebQuilt folks who have an excellent visualizer of web traffic between pages.
The addition of a temporal filter would make it ideal for understanding where the fallout is occurring, and, where the laggarts are who are likely banging their heads on a wall trying to make something happen.
One of the grad students was charged with creating a mockup, but no sign yet...