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I may have blogged this before, but since these days I've been researching methods of selling and quantifying IA, here it is again: Measuring Information Architecture Panel at CHI 2001
And I'd love it if anyone who has links on selling, justifying and quantifying IA (and usability, what the heck) please share!
Joe Grant gave a presentation at last month's GatewayCHI meeting on “Selling Usability.” The PowerPoint file is online, but unfortunately much of the value was in the discussion, not the slides. Still, it's a quick read and a good resource to add to the list.