the usability special issue seems like more of a andy rooney special issue. still fun, though.

An interface only a mother could love

"In the 21st Century, bad user interface design is an endemic problem. And, when it comes to cell phone interfaces, neither text-based nor interactive voice menu systems are immune to the disease. Quite the opposite, in fact!"

Health care Web sites that could use a thorough exam

"The page I was redirected to is a blank white page -- the only indication that I'd gotten anywhere was this background change. "